Manager, Urgent Care Operations at Included Health
Interview Preparation Plan
This role is responsible for overseeing the day-to-day operations of urgent care centers, ensuring efficient and high-quality patient care delivery. The Manager will lead a team of healthcare professionals, manage resources, and implement operational strategies to meet organizational goals. This position requires a strong understanding of urgent care services, patient flow, and staff management within a healthcare setting. The Manager will focus on optimizing patient experience, maintaining compliance with healthcare regulations, and driving operational improvements. Key aspects of the role include financial oversight, performance monitoring, and fostering a collaborative environment to ensure the effective functioning of the urgent care facilities. This is a critical role in ensuring Included Health's commitment to providing accessible and comprehensive healthcare services.
Key Responsibilities
- Lead and manage daily operations of urgent care centers.
- Oversee and mentor a team of clinical and administrative staff.
- Ensure high standards of patient care and customer service.
- Manage operational budgets and resource allocation.
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