Operations Manager I, Cardiac Surgery at Kaiser Permanente

This role is responsible for managing ambulatory operations within the Cardiac Surgery department to optimize patient care and support organizational goals. The Operations Manager I will drive the implementation of action items, ensuring compliance with timelines and financial commitments. This involves providing feedback on standard reports, identifying needs for ad hoc reporting, and translating data into actionable operational initiatives. Additionally, the role manages human resources activities, including recruitment and employee management, and designs survey and compliance readiness activities to maintain regulatory standards. A key aspect is also assisting in the development and management of departmental budgets, expenditures, and payroll. The Operations Manager I will also manage improvements to patient-centered operations and technology processes. This includes defining issues, overseeing the development of goals and priorities for strategic projects aimed at enhancing quality, service, affordability, and operating efficiency. A structured approach to root cause analysis and solution implementation for operational system processes is essential. Furthermore, the role ensures that performance metrics for improvement projects are aligned with strategic department initiatives.