Lead Program Manager, Strategy & Business Operations at Playlist

The Lead Program Manager, Strategy & Business Operations at Playlist will play a crucial role in driving the company's strategic initiatives and operational efficiency. This role involves managing complex, cross-functional programs that align with Playlist's overall business objectives. The individual will be responsible for translating abstract goals into actionable plans, coordinating efforts across various departments, and ensuring timely and successful program delivery. A key aspect of this role is to operate with a 'builder's mindset,' meaning a proactive approach to establishing processes and structures even when the path is not fully defined, while maintaining adaptability. This position requires a strong analytical and strategic thinker with excellent communication skills, capable of distilling complex information into clear insights and actionable plans for stakeholders, including executive leadership. The role also involves partnering with analysts to develop data-driven insights, test assumptions, and track performance through key performance indicators (KPIs). The Lead Program Manager will be instrumental in fostering alignment, surfacing issues, and accelerating decision-making across the organization to ensure strategic initiatives are executed effectively.